The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
From time to time this website may also include name and links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without [business name]‘s prior written consent.
HPSUPPORT.LIVE reserves the right to update and change the Terms of Service from time to time without notice. Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes. Violation of any of the terms below will result in the termination of your Account.
You must be 13 years or older to use this Service.
You must be a human.
Your account may be used only by one person, a single account is limited for use by only the defined number of PCs in the agreement. You will have to purchase support for additional PCs if so required.
HPSUPPORT.LIVE Inc. would provide services for only the issues and software that has been explicitly mentioned on our website. For all other software and issues we would not be liable to provide services.
Our services are available through on call, chat and e-mail only. Onsite service is not included as a mode of providing service.
By agreeing to these terms and services you agree that HPSUPPORT.LIVE Inc. is not liable to provide any support for Hardware related issues of your PC, Servers, Printers, Router, Wireless Access Device or any other issues.
We do not provide any replacement or stand by on any computer part that has malfunctioned.
We do not provide any warranty on software that is covered under the support plan.
You are responsible for maintaining the security of your PC including username and password.
HPSUPPORT.LIVE cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
You are requested not to share your computer username and password with the support professional at any time, if this is accidentally shared, please change the password immediately.
HPSUPPORT.LIVE cannot and will not be liable for any loss or damage from your data theft from your PC in this scenario.
In all remote access sessions you are requested to constantly monitor the session when the person is on phone with you, we would not request any remote session with you without any live person talking to you at the same time. In case you get a remote session without a live person on call you are requested to not accept the request, at no time HPSUPPORT.LIVE Inc. would be responsible for any data theft that occurs due to unattended remote session. You may not use the Service for any illegal or unauthorized purpose.
You must not, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
All your action and interactions with us on computer support issues should comply with the cyber laws of USA and or your country of residence.
We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time