Refund Policy :
Maxcart Inc. offers you 15 days Money Back Guarantee for its services and products. Before going for this solution we would like to know what issue you are having on your PC and would you like to resolve them so that you can enjoy your system run faster, more stable and error free.
For subscription based plans, a full refund will be issued if Maxcart Inc. has not been able to resolve even a single issue for you within the first 15 days of the subscription. If there are one or more resolved issues, the fees for the Subscription Service will not be refundable. Not with standing this Maxcart Inc. may, at its sole discretion and on a case by case basis, agree to a refund of Subscription fees after deducting charges for servicing the Customer.
For incident based plans, you will be eligible for refund when any of the following criterion are met:
- You have all the prerequisites which were required to resolve the problem and Issue was not resolved till the time account was active.
- The issue is out of scope for the particular plan.
- Three days have not passed after the issue was last worked upon by an Maxcart Inc. technician.
Right to Refuse, Suspend or Terminate Service.
We reserve the right to refuse, terminate, or suspend service to any user for any reason we deem, in our sole discretion, to do so, without any prior notice. Typically, we will suspend, terminate or refuse service if we determine that a user is using a computer system in an improper or illegal manner, providing indecent or obscene content, violating the rights of privacy or publicity, violating the civil rights of others, conducting actions that defame a third party or entity, are publishing “hate” or intolerant material, or are threatening or harassing others. However, we may also suspend, refuse, or terminate service for any reason that we, in our sole discretion, consider appropriate to do so.